FAQ — HarborView Voice Studio

How long do courses take?

Each course lists duration in hours. Many learners pace modules over 2–6 weeks depending on their weekly availability.

Do you offer refunds?

Refunds may be available per our Terms. Contact support for assistance and eligibility within the stated window.

How do I get support?

Use the contact form to reach our team; we typically reply within one business day. You can also call +1 (646) 555-1842 for urgent issues.

Is there a certificate?

Yes, you can request a completion certificate after finishing course milestones. We provide a signed PDF for your records.

Can beginners join?

Absolutely. We offer a placement guide and beginner-friendly tracks so you can start with fundamentals and progress at your own pace.

How do live sessions work?

Live sessions are hosted online with small groups. You’ll receive calendar invites, recordings, and practice assignments after each session.

What equipment do I need?

A quiet space and a basic microphone or headset are recommended. Any modern laptop or phone can run the lessons smoothly.

Can I pause my subscription?

Yes. From your account settings you can pause for one billing cycle without losing your progress or access to past materials.

Do you have corporate plans?

We support team enrollments with volume pricing and invoicing. Contact us for a tailored proposal and rollout timeline.

Is one‑on‑one coaching available?

Yes, you can book 1:1 coaching packages to get personalized feedback and a custom practice plan aligned with your goals.

What accessibility features do you support?

All videos include captions, transcripts are provided, and our platform supports keyboard navigation and screen readers.

Which languages are available?

Courses are primarily in English, with selected modules offering Spanish and French subtitles.

Frequently Asked Questions